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Table of Contents
Frequently Asked Questions
Generic Problems
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Tickets
How to write a ticket
- Be as specific as possible, e.g. fullname of the application, exact error message, name of PC, etc.
- Include all necessary information, e.g. computer room, date and time
Examples of bad tickets
- Please print the attached document on the plotter.
Problem: User did NOT specify the size of the poster.
Plotter
Plotter Infos
Plotter Model:
HP Designjet 800ps (7353) Plotter (42 in) (C7780C)
Max width of Roll = 106 cm
Available Paper Types:
HP Coated Paper
Q1441A
Width 841mm x Length 45,7m
Width 33,11 inch x Length 150 ft
90 g/m² 26 lb.
e-pa Jet
Premium Coat
914mm x 30m 170g/m2
Not available at the moment!
HP Universal Instant-Dry Semi-gloss Photo Paper
Q6580A
Width 914mm x Length 30,5m
Width 36 inch x Length 100 ft
190 g/m²
How to create a document for plotting:
- Coated Paper: Width 841mm x Height 1151 mm (33.11 inch x 45.31 inch)
- Semi-gloss Photo Paper: Width 914 mm x Height 1276 mm (37.04 inch x 50.24 inch)
Infos
Things to keep in mind when printing to the plotter:
- do embed *all* fonts in the PDF.
With latex this is done as follows:
latex poster dvips poster ps2pdf -dPDFSETTINGS=/printer -dCompatibilityLevel=1.4 poster.ps