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Frequently Asked Questions

Generic Problems

Look on the CS-Tech wiki if you have Computer problem. Do a search if you can't find it under any of the sections. If something is missing you think should be included on the CS-Tech wiki, write to the CS-Tech team.

Tickets

How to write a ticket

  • Be as specific as possible, e.g. fullname of the application, exact error message, name of PC, etc.
  • Include all necessary information, e.g. computer room, date and time

Examples of bad tickets

  1. Please print the attached document on the plotter.

Problem: User did NOT specify the size of the poster.

/data/www/wiki.inf.unibz.it/data/attic/public/faq.1245314855.txt.gz · Last modified: 2019/01/16 10:03 (external edit)